1. How long are shipping times?

Your products will ship within two days of placing the order.

Products are typically delivered within 7 business of order placing, but can take up to three weeks to reach your doorstep. This is an average estimated time frame.
Due to high demand for some of our most popular products, please allow 2-4 weeks for delivery.

2.Can I cancel my order?

Cancelations are possible as long as you do not miss the 6 hours period. 

3.What happens if I receive the wrong item?

If there’s an issue with your order - if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. We may ask for a photo documenting the issue. You won’t be  asked to ship the product back to us.

4. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we will make it right!

5. How can I contact you?

You can contact us by emailing us directly at support@theprimoco.com

6.Do  you add new products?

We are focused on providing the best products for our customers, and as a result, we are constantly researching and adding new quality products to our site. This is our main goal so we strive for excellence in satisfying our customers with a great experience and a Diverse unique selection of products!

7. Which countries do you deliver to? 

We deliver to the United States of America, Canada, United Kingdom, Australia . and New Zealand

8. How much do you charge for shipping? 

It is FREE, There is no shipping fees on any order on our site.